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Customer Feedback Forum

All these genuine reviews can be found on the Fat Skeleton Facebook Page

Sorted an issue professionally, and gave advice. Even though I didn't go through the correct channels and was a bit of a muppet! Don’t’ be afraid to contact them, they’re not like other companies, they actually care about the customer!

The whole process, fast , courteous, accurate well priced and a great Daytona lid that fits nicely...start to finish 2 days online order (including a Bank HolidayMonday) I don't write reviews normally, but for exceptional service I have to. Thanks Fat Skeleton.

Excellent service and communication by Fat Skeleton on my new helmet purchase. Great products, service and price have made a customer of me. Thanks.

Excellent company, first class service. A truly welcoming company and treat as one of the family

Incredible service from you guys I received my exchange today super easy and fast! Hats off to all the team. Will 100% recommend you

Called up from seeing a helmet and spoke to a really helpful guy, took his advice on my open face helmet and really impressed when it turned up 48hrs later. So impressed I've just ordered more stuff. Excellent company and staff. I will have no problem spending money here again and again

Absolutely cracking service, completely rectified an error I made with no quibbles, and some of the fastest service I have ever had. So good I placed another order a week later.

Just to let you know how pleased I am with the Kevlar Red Check Riding Shirt i purchased from you last year. It is an extremely well made shirt and the addition of inside pockets is a must for me. The fit is great and snug, but not tight, brilliant. The colour is great too, if my bikes chrome and the bright red shirt do not catch car drivers attention, then I give up As ever, your level of customer service and communication therein is exemplary and makes dealing with you a pleasurable experience.

Been buying bits from these guys for a few years now and always get great value for money & (when needed, which is very rarely) excellent customer service & resolution! Always swift delivery & I highly recommend giving them a go!

Excellent service, good to talk to someone who knows what they are talking about, highly recommend.

Excellent service and communication by Fat Skeleton on my new helmet purchase. Great products, service and price have made a customer of me. Thanks.

Just bought a new helmet, came the day after, superb quality and lightning delivery, wasn't expecting the extras too, will definitely be buying from these guys again. thank you.
2nd purchase arrived, helmet for the missus, can’t fault the service or quality of the products at all. very happy customer again.

FANTASTIC gear ! Bought helmet and eyewear x2 on Thursday and delivered to my door 9 am Saturday morning ( N.Ireland ) Very pleased with everything, EXCELLENT service.

Absolutely brilliant service, great communication, great to deal with, hope to use you again

Excellent, great company to deal with, had a wee problem with helmet, absolutely no problem to send back and get replacement that suited...Wonderful customer service, excellent communication... Will definitely recommend to mates... Thanks Fat Skeleton!



Hi Guys just a quick shout.. helmet arrived today bought at a fantastic price. My wife is over the moon with it. Been looking for an XS helmet that actually doesn’t look like a dustbin for ages. Once again thank you for an amazing helmet at an unbelievable price...

I bought rider glasses that have an insert for prescription lenses, far more comfortable than normal eyewear. Great service too.

Purchased a top online after 3pm yesterday - already wearing!!! Great standard of service!!!!!

Received my mystery box ,chuffed to hell, Very good quality T shirts Thank you Fat Skeleton

Had a ride over from Bolton with my wife and straight away we had a brew made for us, Excellent service and great products, we will be going back again.

Seriously impressed! I placed an order on Thursday 3rd June at 13:45 & it was delivered at 8:30 the following morning. How brilliant is that! Thank you!!! 


  1. A) good gear
    B) stand behind their products
    C) great customer service if things go wrong

Bought a helmet from these guy's online bit of a problem with size though, couldn't have been more helpful, all sorted very much appreciated. 
Thanks again.

I bought rider glasses that have an insert for prescription lenses, far more comfortable than normal eyewear. Great service too.

Had a drive down today to have a look ended up buying new helmet, glasses and mask top quality service even gave up your lunch to look after us top bloke cheers

I bought two pairs of ARMA Kevlar Stretch Jeans from Paul after listening to his advice. They are just amazingly comfortable. I actually don’t notice wearing them even with the armour in place, to the extent that I’ve gone out to dinner after a ride still wearing them!!!
These are now my “Go To” jeans for touring, over and above any other former product I may have worn previously . My job as a Tour Guide with Hadrian Motorcycle Tours takes me thousands of miles through so many of the amazing States in the US each and every season . These jeans perform faultlessly under all the conditions I subject them to.
I just love them
As a consequence, due to Paul’s amazing customer service, I also treated myself to a new helmet. Once again, taking Paul’s great advice, I bought an LS2 modular, flip-front in chrome. One word:
Fabulous. Nuf said. Trust these guys.

The best service I have had from any bike shop. I turned up just as it had just closed but the owner reopened it for me so I could get a helmet. The helmet is great but the service was better. Well worth it  Thanks.


  • Brilliant service from Fat Skeleton. Bit of a novice online but a quick email from Paul Burdass and everything ran smoothly. Quick service as only ordered a few days ago and items already delivered. Pleased with quality of items.

    Bod Amin
  • I have been buying bike gear from these guys for at least 2 years. Just recently ordered loads of stuff in one go. Some items had to be returned for different sizes and refunds. Sorted with no problems. Answered all emails quickly and gave clear and concise directions to help me. Could not recommend these guys enough. Top quality gear with top quality service. I have noticed they get stuff in quicker than the other bike shops too. Absolutely brilliant…..

    Marcus Bloor
  • Absolutely brilliant service ordered harley cruiser belt and buckle 12.45 Fri 13 came next day before dinner , really good cool dudes will buy more later in the year . Many thanks.

    David Barton
  • Visited today after been in notts for wedding.
    Great place and good value for cash,made to feel welcomed, staff very helpful. A1 * five stars well recommend a visit for any Biker.

    Phil williams
  • Purchased a red check kevlar riding shirt. Very quick delivery. Shirt looks to be excellent quality and well made. Sizing is slightly on the small side so glad I got a XL. Very pleased with it and would recommend Fat Skeleton to anyone.

    Michael Compton

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